A revolutionary new way of ordering heavy duty truck parts online: PartsASIST.
Bergey’s Truck Centers offers PartsASIST for quick and confident parts ordering so you can focus on what really matters: your operation running with minimal downtime. And with 24/7 access to Bergey’s Truck Centers’ $31,000,000 heavy duty parts inventory for all makes and models, PartsASIST saves you time like never before.
-MIKE ROBERSON – OPERATIONS MANAGER TRUCKS & PARTS OF PA
VIRTUAL PARTS
COUNTER
MULTIPLE
INTEGRATIONS
SEARCH WITH CONFIDENCE
RE-ORDER IN
SECONDS
Build lists and save order history to reorder with ease.
Why choose PartsASIST?
- Efficiency Simply login and begin building your parts order.
- Access to Inventory. Know what is in stock 24/7/365.
- Simplicity. Find the in-stock part among part number variations.
Integration
- Catalog. We offer a Genuine Catalog and an All-Makes Catalog.
- Asset. Search by VIN or unit number or browse product groups.
- General. Search by part number, description, VMRS code or partial part number.
Manage Your VINs With Myfleet
- Unique ID. Your unique UserID is matched to the VINS (Mack or Volvo) that you own.
- Favorites. Lookup parts quickly by displaying the trucks that matter to each user.
- Unit Numbers. Add or save assets to find the specific truck that needs parts.
Re-Order with Ease
- Saved/Custom Orders. Perfect for frequently ordered parts.
- Previous Orders. Past orders can be easily replicated for quick re-orders.
FREQUENTLY ASKED QUESTIONS
At Bergey’s Truck Centers our goal is to make parts ordering easy, accurate and integrated. If the answer to your question isn’t listed, click here to contact us directly.
Simply fill out the enrollment form by clicking here. Enrollment is fast and easy for anyone who has access to the Trucks Customer Portal from Mack and Volvo Trucks. If you do not have access to the Trucks Customer Portal, Bergey’s Truck Centers will request access on your behalf. If you are unsure if you have access, Bergey’s Truck Centers will take the steps to get you started as quick as possible.
Log into Trucks Customer Portal and complete the Fleet Impact Maintenance Form.
We currently maintain build specs for Mack and Volvo Trucks. We also recommend using our All-Makes catalog to search for a variety of products that will fit your needs. We maintain a robust VIN database supporting vehicles dating back to 2007 for Volvo and 2010 for Mack. Older models may not be visible with this tool.
The All Makes Catalog contains thousands of parts from all of the heavy-duty aftermarket suppliers, which are categorized by product type. The All Makes Catalog allows users to narrow down their search by using product attribute filters to find the part they need quickly and easily.
Every supplier available to the aftermarket through Mack and Volvo Trucks is available in the All Makes Catalog. Examples of suppliers would be: Road Choice, Meritor, Bendix, Accuride, Haldex, Gunite, Webb Wheel, Pana Pacific, Fleetguard, Donaldson Filtration, Red Dot, Atro, Donovan, TRW Commercial Steering, JOST Fifth Wheels, Fontaine, Holland, Stemco, Horton, Spicer, SKF, Timken, NTN Bower, MGM Brakes, Exide, Delco Remy, Truck Lite, Grote, Prestone, Chevron, Mobil, CRC Industries, Bostrom, Betts, Sears Seating, Hendrickson.
The Genuine Catalog is available to owners of Mack Trucks and Volvo Trucks. If you own Mack and/or Volvo and do not have visibility, please refer to previous FAQ, “how do I keep my VIN list current?” Owners of other truck brands are encouraged to order using our All-Makes Catalog.
Once we have authorized your account set-up, simply login and begin shopping using the search functionalities or any of our integrated catalogs.
Yes. FleetPREFERRED customers will receive their national pricing through PartsASIST. RFQ items for FleetPREFERRED customers will also show their established pricing at the point of RFQ. For more on RFQ’s, please see What is Request for Quote (RFQ) and how does it work?
Once you have the initial login (typically the fleet manager), you can provide access to any other individuals at the fleet as long as they have access to Trucks Customer Portal. If they do not have access, you can fill out Fleet Impact Maintenance Form.